Chapter 12 . Integrating the organization from End to End - Enterprise resource planning

Enterprise Resource Planning (ERP)

• At the heart of all ERP systems is the database, when a users enters or updates information in one module, it is immediately and automatically update throughout the entire system.

• ERP systems automate business process

Bringing the Organization Together

• ERP - the organization before ERP

• ERP - bringing the organization together

The Evolution of ERP

Integrating SCM, CRM,and ERP

• SCM, CRM, and ERP are the backbone E-business
• Integration of these applications is the key to success for many companies
• Integration allows the unlocking of information to make it available to any user, anywhere, anytime
• SCM and CRM market overviews 

• General audience and purpose of SCM, CRM and ERP

Integration tools

• Many companies purchase modules from an ERP vendor, and SCM vendor, and a CRM vendor and must integrate the different modules together
  - Middleware - several different types of software which sit in the middle of and provide connectivity between two or more software applications
  - Enterprise application integration (EAI) middleware - packages together commonly used functionality which reduced the time necessary to develop solutions that integrate application from multiply vendors
• Data points where SCM, CRM, and ERP integrate :

Enterprise Resources Planning (ERP) 

• ERP systems must integrate various organization process and be :
  - Flexible
  - Modular and open
  - Comprehensive
  - Beyond the company
• Flexible - must be able to quickly respond to the changing needs of the organization
• Modular and open - must have and open system architecture, meaning that any module can be interface, with or detached the other modules
• Comprehensive - must be able to support a variety of organizational functions for a wide range of businesses
• Beyond the company - must support external partnerships and collaboration efforts

Enterprise Resource Planning (ERP) Explosive Growth

• SAP boasts 20000 installations and 10 million users worldwide
• ERP solutions are growing because :
  - ERP is logical solution to the mess of incompatible applications that had sprung up in most businesses
  - ERP addresses the need for global information sharing and reporting
  - ERP is used to avoid the pain and expense of fixing legacy systems

THANK YOUUUUUU <3